Return & Refund Policy

Products can be refunded only in the cases of:

  • Delivered item found to be defective

  • After claiming, customer will get refund within 10 working days.

How to refund:

  • Contact : +880 1750-356417 or Email : etc.eventsltd@gmail.com or text onFacebook Pagewithin 24 hours of receiving the item with the INVOICE NUMBER of your order. Our team shall provide an efficient method to refund depending on the shipping location.

  • If the product is refunded via shipping agents, customer has to bear the shipping charge (to our inventory)

  • Get Set Rock shall bear the final delivery charge while shipping the refunded item to the consumer address

Please Note:

  • Event Tickets, membership card and any similar document based purchases are not refundable

  • Products can be returned and thereby refunded only if the product is found majorly defected and there is no available product in stock to provide as refund

  • Products under PROMOTIONAL SALE or offers will not be refunded or returned unless major quality issues found